How to Factory Reset Htek Phones

This guide takes Htek UC926E running firmware 2.0.4.6.13 as an example.

  1. Find the phone IP address.

    Navigate to Menu > Status > Information on the phone.

  2. Log in the phone web interface with your username and password.
    • username: admin
    • password: admin
  3. Go to Management > Upgrade, click Reset to Factory.

  4. Click OK to reset the phone.

    The phone will be reset successfully after startup.

    CAUTION: Do not power off during phone startup.