How to Factory Reset Grandstream Phones

This guide takes Grandstream GXP1610 running firmware as an example.

  1. Find the phone IP address.

    Press the OK key when the phone is idle, navigate to Status > Network Status on the phone.

  2. Log in the phone web interface with your username and password.
    • username: admin
    • password: admin
  3. Click Factory Reset.

  4. Click OK to reset the phone.

    The phone will be reset successfully after startup.

    CAUTION: Do not power off during phone startup.