Satisfaction
If PBX receives DTMF digits that are entered by callers, PBX will send a satisfaction report to the application server.
Report parameters
Parameter | Type | Description |
---|---|---|
event | String | Event type. |
callid | String | The unique ID of each call. |
surveyresult | String | The result of the customer satisfaction survey (The DTMF key pressed by the caller.). |
sn | String | The PBX's serial number. |
Report example
POST / HTTP/1.1 Host: 192.168.5.150: 8260 Accept: application/json User-Agent: WebAPI Content-Type: application/json Accept: application/json { "event": "satisfaction", "callid": "1571972541.133", "surveyresult": "1", "sn": "369451090405" }