QueueAutoPause
When an agent was automatically paused due to reaching the maximum number of missed calls, PBX will send a QueueAutoPause report to the application server.
Report parameters
Parameter | Type | Description |
---|---|---|
event | String | Event type. |
queue | String | Queue number. |
agent | String | Agent number. |
misscall | Array<Missed_Calls> | A list of the missed calls. |
sn | String | The PBX's serial number. |
Missed_Calls
Parameter | Type | Description |
---|---|---|
caller | String | Caller number. |
callid | String | The unique ID of each call. |
Report example
POST / HTTP/1.1
Host: 192.168.5.150: 8260
Accept: application/json
User-Agent: WebAPI
Content-Type: application/json
Accept: application/json
{
"event": "QueueAutoPause",
"queue": "6700",
"agent": "1000",
"misscall": [
{
"caller": "2000",
"callid": "1711360264.92"
}
],
"sn": "369451090405"
}