When a queue agent missed a call due to ringing timeout, PBX will send a QueueAgentRingNoAnswerTimeout report to the application server.

Report parameters

Parameter Type Description
event String Event type.
queue String The function name (Queue) and the queue number.
agent String Agent name.
callid String The unique ID of each call.
caller String The caller number.
sn String The PBX's serial number.

Report example

Host: 8260
Accept: application/json
User-Agent: WebAPI
Content-Type: application/json
Accept: application/json

    "event": "QueueAgentRingNoAnswerTimeout", 
    "queue": "queue-6700", 
    "agent": "Phillip Huff", 
    "callid": "1711516130.30", 
    "caller": "2000", 
    "sn": "369451090405"