Set up Call Rate for Guest Call Billing

Yeastar P-Series Software Edition incorporates a built-in call accounting feature that automates billing for guest outbound calls. You can create one or more call rate rules to define the rate deck. After a guest completes an outbound call, the PBX system calculates the charge based on the applicable rate, and posts it to the guest's bill. This topic describes how to add a call rate rule for outbound calls.

Note: Yeastar Call Accounting allows you to set call rates based on dialing prefix and number length, which are closely tied to the outbound route settings, as the applicable rate is determined by the number sent by PBX, instead of the number dialed by guest. Therefore, ensure that your call rate settings align with the outbound route configuration.

Procedure

  1. Log in to PBX web portal, go to Reports and Recordings > Call Reports > Rate.
  2. Add a call rate rule.
    1. Click Add.
    2. Fill in the following information to set up the rule.

      Item Description
      Name Enter a name to help you identify the call rate rule.
      Match Prefix
      Optional. Define the dialing prefix to match the call rate rule.
      Note: This rate rule applies only to outbound calls that match the dialing prefix and is based on the number sent by the PBX, rather than the number dialed by guest.
      Number Length Optional. Define the dialing length to match the call rate rule.
      Note: This rate rule applies only to outbound calls with a number length equal to or shorter than the specified value and is based on the number sent by the PBX, rather than the number dialed by guest.
      Rate Enter the call rate.

      After the initial time, each billing unit will be charged with this rate.

      Note: Up to 5 decimal places are supported.
      Billing Unit (s) Define the time increment (in seconds) that will be used to calculate the charge for a call after the initial time. The default value is 60 seconds.

      For example, set Rate to 0.5 and Billing Unit to 60 seconds. In this way, the charge for a call will increase by 0.5 every 60 seconds.
      Initial Time (s) Define the initial period of time (in seconds) during which a call will be charged with the initial cost.
      Initial Cost Define the fixed cost incurred over the preset initial time.

      For example, set Initial Time to 120 seconds and Initial Cost to 2. In this case, it costs 2 for the call within 2 minutes. After 2 minutes, the call will be charged with the preset rate.
    3. Click Save.

Result

After a guest completes an outbound call, the PBX system calculates the charge based on the applicable rate, and posts the charge to the guest's bill, as shown below.

Note: PBX bills each outbound call with up to 5 decimal places of precision, and rounds the subtotal to 2 decimal places.