Invite Participants to an Audio Conference Call

If third party involvement is needed while on a call, you can send the invitation by directly dialing them. As soon as the invitation is sent out, the call would turn into an audio conference call.

Prerequisites

Go to Linkus Web Client and set it to Web Client mode, or you can NOT invite participants to an audio conference call.

Procedure

  1. During an active call, click More to expand the menu.
  2. On the expanded menu, click Add Participant.
  3. In the search bar, search for extension users or native contacts by the supported filters, or directly invite external users by entering a phone number.
    Invitee Supported Filters
    Extension Users
    • Extension Name
    • Extension Number
    • Email Address
    • Mobile Number
    Native Contacts
    • Contact Name
    • Company Name
    • Email Address
    • Mobile Number
    External Users
    • External Number
  4. Click on the desired individual in the search results.

Result

  • The phone call turns into an audio conference call, where you can see a call is sending to the invitee without interrupting the current conversation.
    Note:
    • If the invitee is an extension user that has set up call forwarding rules, the system will still keep ringing the user until timeout.
    • In case you want to cancel invitation, click under the desired invitee.

  • The one who sends the call invitation first will be the conference "Host ()". The Host can manage the audio conference.

    For more information, see Control an In-progress Audio Conference.