Control an Analog Phone by Linkus Desktop Client

By enabling CTI mode on Linkus Desktop Client, an analog phone with your extension logged in can be connected to your Linkus Desktop Client. In this way, Linkus Desktop Client acts as a visual control panel whereas calls are made and received using the analog phone.

Procedure

  1. Check if the extension assigned to your analog phone is the same as that of Linkus Desktop Client.
  2. Change Linkus Desktop Client to CTI mode.
    1. Log in to Linkus Desktop Client.
    2. At the top-right corner, click , then select the connected analog phone from the drop-down list.

Result

You can do the following operations on the connected analog phone from Linkus Desktop Client:

  • Make/End a call
  • Reject a call
  • Hold/Resume a call
  • Blind transfer a call
  • Record a call