Yeastar P-Series Cloud Edition 84.24.0.73 V25.2-Beta

Improvements and bug fixes

Extension

• Added support for configuring Call Confirmation for extensions. When enabled, the external recipient is prompted to press a key ( key 1 for acceptance and key # for rejection) before the call is connected, preventing calls from being inadvertently routed to voicemail or other automated systems.

  You can configure call confirmation for the following extension presence settings (Path: Extension and Trunk > Extension > > Presence).

  • The call forwarding destinations set to Mobile Number or External Number.

    

  • The Ring the Mobile Number Simultaneously setting.

    

• Fixed the extension list display issue: After repeatedly modifying and applying call forwarding settings for extensions, the extension list failed to load.

SIP Trunk

• Added support for carrying the Diversion header in SIP INVITE packets when the From User Part is set to the Trunk Outbound Caller ID.

  

• Fixed the SIP trunk status display issue: The trunk status in the list displayed (Registering) even though the trunk was successfully registered and working normally.

Contacts

Fixed the inbound call ringing issue: If a contact name contained the character ", inbound calls from the contact did not ring the extension.

Auto Provisioning

• Added support for registering multiple extensions to a single IP phone through auto provisioning.

  During configuration, you can assign more than one extension to the phone, and specify which extension's phonebook(s) and function keys are used on the phone.

  Note: This feature is available only for non-DECT IP phones that are not set as hot desking phones.

  

• Optimized Wildix phone provisioning: Increased the contact limit of phonebook synchronization from the PBX system to Wildix WP480R3 / WP480R4 phones.

Call Flow Designer

Fixed the HTTP Request component issue: If the response JSON returned via an HTTP request component contained fields with spaces, the PBX could not store the response results in variables.

IVR

Added support for configuring additional caller ID names for IVR key events that route calls to a ring group or queue.

After configured, when key events are triggered, the specified name is prepended to the original caller ID name and displayed for members or agents, helping them quickly identify the caller's intent.

For more information, see Configure Additional Caller ID Name for Key Events.

Ring Group

• Added support for adding external numbers as ring group members.

  

• Added the following configuration items for ring group:
  • Make the extension's 'Always' call forwarding destination effective: If enabled and a member extension has an Always call forwarding destination set to Extension, Mobile Number, or External Number, ring group calls to the extension will be directly forwarded without ringing the extension, while other members ring normally according to the ring strategy.
  • Call Confirmation: If enabled, call confirmation is required for external number members upon receiving ring group calls.

For more information, see Create a Ring Group.

Queue

Added the following configuration items for queue:

• Last Agent Routing: If enabled, repeat calls from the same caller within the specified time period are routed to the agent who last answered the call from the caller.
• Make the extension's 'Always' call forwarding destination effective: If enabled and an agent extension has an Always call forwarding destination set to Extension, Mobile Number, or External Number, queue calls to the extension will be directly forwarded without ringing the extension, while other agents ring normally according to the ring strategy.

For more information, see Create a Queue.

Omnichannel Messaging

Added support for the SMS messaging integration with Clearfly and IZT Cloud Voice, which allows business to set up SMS messaging channels for the service providers on Yeastar P-Series Cloud Edition, so that staff in the business can receive and reply to SMS messages from customers on their Linkus UC Clients.

System Preference

Added an option Message Read Receipt (Path: PBX Settings > Preferences > Read Receipt).

If enabled, in external chats conducted via online messaging channels (WhatsApp, Facebook, and Live Chat), both agents and customers can see a read status indicator () beside their messages, indicating whether the message has been read by the other party.

Note: For Linkus Mobile Client, users must upgrade their Linkus app to the following versions to apply the setting:

• Linkus iOS Client: Version 5.29.14 or later
• Linkus Android Client: Version 5.29.12 or later

Archive

Fixed the following backup archive issues:

• When archiving backup files to the FTP server via archive tasks, retention limit configured for the tasks did not take effect.

• The archive task for archiving backup files to Amazon S3 failed to execute.

Zoho Desk Integration

Fixed the Zoho Desk ticket‑creation issue: If Zoho Desk is configured to create tickets before the call for inbound calls, ticket creation failed for calls routed to a ring group or a queue.

Linkus SDK

Optimized incoming‑call push strategy: After enabling Linkus SDK without uploading certificates, Linkus clients still perform incoming‑call push normally.

CDR

• Optimized CDR details display: If the caller number or callee number matches a contact, the associated company name is shown beside these fields.

  

• Fixed the CDR details display issue: For calls where the external party hung up after a timeout, the CDR details showed incorrect call information in the Last Status and Disconnected by fields.

Call Report

Added support for scheduling automatic call report delivery with flexible time‑relative ranges (such as Yesterday, Today, Last Month) in addition to fixed date.

For a recurring schedule using a time‑relative range, reports are generated dynamically based on the system time. For example, if you select Yesterday as time range and Daily as delivery frequency for a schedule, the system will generate the report for the previous day and send it to the target email address every day.

Active Directory Integration

Fixed the Active Directory synchronization issue: After synchronizing AD organizational units to PBX organizations, the displayed hierarchy was incorrect.

API

• Optimized the API interfaces for the following features：

  Feature	Description
  System	Optimized the parameter menu for the system/get_menuoptions interface: Added an option emoji, which can be used to query available emojis for message emoji reaction. For more information, see Developer Guide - Get Menu Options.
  Extension	Added Call Confirmation related parameters for the interfaces extension/get, extension/query, extension/create and extension/update, which can be used to query or set whether call confirmation is required for external recipients on forwarding or simultaneously ringing calls. For more information, see Developer Guide - Extension.
  Auto Provisioning	Added parameters assigned_list, function_key_line, phonebook_line for the interfaces phone/search, phone/get, phone/batchcreate and phone/batchupdate, which can be used to query or set assigned extension(s) and which extension's phonebook and function keys can be use on the phone. For more information, see Developer Guide - Auto Provisioning.
  IVR	Added Additional Caller ID Name related parameters for the interfaces ivr/get, ivr/query, ivr/create and ivr/updat, which can be used to query or set additional caller ID names for key events. For more information, see Developer Guide - IVR.
  Ring Group	Added interfaces ringgroup/getoptions and ringgroup/updateoptions, which can be used to query and set the global ring group settings. Added an enb_extension_always_forward parameter and External Number members related parameters for the interfaces ringgroup/get, ringgroup/query, ringgroup/create and ringgroup/update, which can be used to query or configure the corresponding ring group settings. For more information, see Developer Guide - Ring Group.
  Queue	Added a parameter enb_transfer_to_voicemail for the interfaces queue_option/get and queue_option/update, which can be used to query or set whether to allow members to forward incoming calls to extension voicemail. Added parameters enb_last_agent_routing, last_agent_routing_days and enb_extension_always_forward for the interfaces queue/get, queue/query, queue/create and queue/update, which can be used to query or configure the corresponding queue settings. For more information, see Developer Guide - Queue.
  Messaging	Added an interface message/reaction, which is used to add an emoji reaction to a specific message within an active message session. Added a parameter quote for the interfaces message/get and message/query, which is used to query the original message included in a quoted reply. Added a parameter quote_msg_id for the interface message/send, which is used to specify the message to be quoted. For more information, see Developer Guide - Messaging.
  CDR	Added parameters call_to_company, call_from_company, last_participant_company and second_participant_company for the interfaces cdr/list, cdr/detail and cdr/search, which returns the company name of the caller and callee if the number matches a contact. Note: Available only for openapi/v2.0. For more information, see Developer Guide - CDR (2.0).

• Optimized the following API events:
  • Added an API event 30038 (Read Receipt Event Notification), which can be triggered when a message sent by a third-party application via the PBX API is read by the customer.

    For more information, see Developer Guide - (30038) Read Receipt Event Notification.

  • Added an option ABANDONED for the parameter status in the API event 30012 (Call End Details Notification), which indicates that the caller hangs up the call before the callee answers.