Auto Provision Grandstream IP Phone with Yeastar P-Series PBX System

Requirements

The firmwares of Grandstream IP Phone and Yeastar PBX meet the following requirements.

Scenarios

The provisioning methods and operations vary depending on the network environment of Grandstream IP phone and Yeastar PBX, as the following table shows:

Auto provision a Grandstream IP phone in the same subnet (PnP)

In this example, the Grandstream IP phone (IP: 192.168.28.205) and the Yeastar PBX (IP: 192.168.28.39) are both deployed in subnet 28.

Prerequisites

• Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates).
• If the IP phone is previously used, you need to RESET the IP phone, then re-configure the network settings for the phone.

Procedure

1. Log in to PBX web portal, go to Auto Provisioning > Phones.

   The IP phones detected by the PBX via PnP are displayed in the phone list.

2. Click beside the Grandstream IP phone.

   

3. Optional: In the Options section, select a desired template from the Template drop-down list.
   Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
4. In the Assign Extension section, assign extension(s) to the phone, then specify which extension's phonebook and function keys you want to use on the phone.
   Tip: If your desired extension is not listed in the drop-down list of the Extension column, it indicates that the devices registered to the extension has reached the limit. You can use either of the following methods to proceed.

   • To release the extension from the associated IP phone or gateway, see Release an Extension from a Provisioned IP Phone/Gateway.
   • To raise the phone registration limit, you need to configure the concurrent registration setting for the extension, as the PBX only allows an extension to register with one SIP endpoint by default.
   • To assign a single extension to the phone, select a desired extension from the drop-down list beside SIP1.

     Both the Phonebook Line and Function Key Line fields are set to SIP1 by default, indicating that the phone will use the authorized phonebook(s) and function keys of the extension assigned to the SIP line 1.

     

   • To assign multiple extensions to the phone, complete the following settings.

     

     1. In the drop-down list beside SIP1, select a desired extension for SIP line 1.
     2. Click Add, then select a desired SIP line and an extension for the added entry.
        To assign more extensions to the phone, repeat this step.

        Note: The selected SIP lines must be supported by the phone, otherwise the configurations for unsupported SIP line will not be applied. You can check the phone's supported SIP lines via the phone webpage or on the device screen.
     3. In the Phonebook Line drop-down list, select a SIP line. The phone book of extension assigned to the SIP line will be applied to the phone.
        Note: After successful registration, contacts are available regardless of which SIP line is currently active on the phone.
     4. In the Function Key Line drop-down list, select a SIP line. The function keys of extension assigned to the SIP line will be applied to the phone.
        Note: After successful registration, the function keys take effect only when the selected SIP line is active on the phone.
5. Click Save.

Result

Note: Some IP phones will reboot automatically. If not, you need to manually reboot the phone to make the configurations take effect.

• The IP phone automatically downloads the configurations from the PBX and applies the settings.
• The extension is successfully registered on the IP phone. You can check the registration status on Auto Provisioning > Phone in PBX web portal.

  

  Note: If the status displays , this indicates that you assigned multiple extensions to the IP phone but only some of them are successfully registered on the phone. You can hover over to view the registration status of each extension.

  

• If multiple extensions are successfully registered on the phone, corresponding SIP lines are associated with different physical line keys on the device.

  You can press a line key to activate the target SIP line. The corresponding indicator LED illuminates, and all calls are processed over this SIP line.

What to do next

By default, Grandstream IP phone enables all available codecs for its accounts, which may lead to issues with outgoing calls. Therefore, it is recommended to remove unnecessary codecs for the account that has been registered with the PBX extension.

For more information, see Remove Unnecessary Codecs for Grandstream IP Phone.

Auto provision a Grandstream IP phone in different subnets (DHCP)

In this example, the Grandstream IP phone and DHCP server are deployed in subnet 28, while the Yeastar PBX (IP: 192.168.20.58) is deployed in subnet 20.

Prerequisites

• Make sure that there is only one DHCP server running in the subnet where the IP phone is deployed, or the IP phone would fail to obtain an IP address.
• Make sure that the IP phone and PBX can communicate with each other over the subnets.
• Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates).
• RESET the IP phone if it is previously used.
• Gather information of IP phone, including Vendor, Model, and MAC address.

Procedure

• Step 1. Enable Remote Registration feature for the extension on PBX
• Step 2. Add the Grandstream IP phone on PBX
• Step 3. Configure DHCP option 66 on DHCP server

Step 1. Enable Remote Registration feature for the extension on PBX

Enable the Remote Registration feature for the extension to be assigned to the phone, so that the extension can be registered in a different subnet.

1. Log in to PBX web portal, go to Extension and Trunk > Extension, edit the desired extension.
2. Click Security tab, select the checkbox of Allow Remote Registration in the SIP Security section.

   

3. Click Save and Apply.

Step 2. Add the Grandstream IP phone on PBX

Add the IP phone on PBX. The PBX will generate a configuration file based on the phone's MAC address.

1. On PBX web portal, go to Auto Provisioning > Phones.
2. Click Add > Add.
3. In the IP Phone section, enter the following phone information.

   

   • Vendor: Select Grandstream.
   • Model: Select the phone model. In this example, select GRP2602.
   • MAC Address: Enter the MAC address of the IP phone.
4. In the Options section, configure the following settings.

   

   • Template: Select a desired template from the drop-down list.
     Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
   • Provisioning Method: Select DHCP (In the Office).

     A provisioning link is automatically generated and displayed in the Provisioning Link field. This provisioning link points to the location where the phone's configuration file is stored.

5. In the Assign Extension section, assign extension(s) to the phone, then specify which extension's phonebook and function keys you want to use on the phone.
   Tip: If your desired extension is not listed in the drop-down list of the Extension column, it indicates that the devices registered to the extension has reached the limit. You can use either of the following methods to proceed.

   • To release the extension from the associated IP phone or gateway, see Release an Extension from a Provisioned IP Phone/Gateway.
   • To raise the phone registration limit, you need to configure the concurrent registration setting for the extension, as the PBX only allows an extension to register with one SIP endpoint by default.
   • To assign a single extension to the phone, select a desired extension from the drop-down list beside SIP1.

     Both the Phonebook Line and Function Key Line fields are set to SIP1 by default, indicating that the phone will use the authorized phonebook(s) and function keys of the extension assigned to the SIP line 1.

     

   • To assign multiple extensions to the phone, complete the following settings.

     

     1. In the drop-down list beside SIP1, select a desired extension for SIP line 1.
     2. Click Add, then select a desired SIP line and an extension for the added entry.
        To assign more extensions to the phone, repeat this step.

        Note: The selected SIP lines must be supported by the phone, otherwise the configurations for unsupported SIP line will not be applied. You can check the phone's supported SIP lines via the phone webpage or on the device screen.
     3. In the Phonebook Line drop-down list, select a SIP line. The phone book of extension assigned to the SIP line will be applied to the phone.
        Note: After successful registration, contacts are available regardless of which SIP line is currently active on the phone.
     4. In the Function Key Line drop-down list, select a SIP line. The function keys of extension assigned to the SIP line will be applied to the phone.
        Note: After successful registration, the function keys take effect only when the selected SIP line is active on the phone.
6. Click Save.

Step 3. Configure DHCP option 66 on DHCP server

In the subnet where the IP phone is deployed, use the generated provisioning link to configure option 66 on the DHCP Server.

1. On PBX web portal, copy the provisioning link from the phone's detail page.

   

2. On the DHCP server, set up option 66 with the provisioning link.

   In this example, the configuration on a router's DHCP server is shown below.

   

Result

Note: Some IP phones will reboot automatically. If not, you need to manually reboot the phone to make the configurations take effect.

• After the IP phone is rebooted, it gets an IP address from the DHCP server, downloads the configurations from the PBX via the provisioning link, and applies the settings automatically.
• The extension is successfully registered on the IP phone. You can check the registration status on Auto Provisioning > Phone on the PBX web portal.

  

  Note: If the status displays , this indicates that you assigned multiple extensions to the IP phone but only some of them are successfully registered on the phone. You can hover over to view the registration status of each extension.

  

• If multiple extensions are successfully registered on the phone, corresponding SIP lines are associated with different physical line keys on the device.

  You can press a line key to activate the target SIP line. The corresponding indicator LED illuminates, and all calls are processed over this SIP line.

What to do next

By default, Grandstream IP phone enables all available codecs for its accounts, which may lead to issues with outgoing calls. Therefore, it is recommended to remove unnecessary codecs for the account that has been registered with the PBX extension.

For more information, see Remove Unnecessary Codecs for Grandstream IP Phone.

Provision a Grandstream IP phone in remote network (Provision Link)