Set up Communication from Branch PBX to Headquarters PBX
After interconnecting the two P-Series PBX systems, you need to set up routes on the PBXs to allow the extensions of Branch PBX to make calls to the extensions of Headquarters PBX. This topic describes the basic route settings for the PBXs.
Background information
Device | Instruction |
---|---|
Branch PBX | Set up an outbound route on Branch PBX to route calls out |
Headquarters PBX | Set up an inbound route on Headquarters PBX to receive calls |
We provide a diagram to help you understand the call routing in a better manner.
Set up an outbound route on Branch PBX
- Log in to the web portal of Branch PBX, go to .
- Click Add to add an outbound route.
- Configure the outbound route.
- In the General section, specify a name to help you identify the outbound route.
- In the Dial Pattern section, configure
dial rules for the outbound route as needed.
In this example, retain the default settings.
- In the Trunk section, select the Trunk that is created for Headquarters PBX from Available box to Selected box.
- In the Extension/Extension Group section,
select all the extensions from Available
box to Selected box.
In this way, all extension users are allowed to make calls to Headquarters PBX.
- Click Save and Apply.
Set up an inbound route on Headquarters PBX
- Log in to the web portal of Headquarters PBX, go to .
- Click Add to add an inbound route.
- Configure the inbound route.
- In the General section, specify a name to help you identify the inbound route.
- In the DID Pattern section, set up the DID
matching rule.
- DID Matching Mode: Select Match DID Range to Extension Range.
- DID Range: Enter the DID range. In
this example, enter the extension range of Headquarters PBX, namely
1000-1200
.
When the dialed number is matched with the DID pattern, the call will be routed to the corresponding extension.
- In the Caller ID Pattern section, set up the
caller ID match patterns as needed.
In this example, retain the default settings.
- In the Trunk section, select the trunk that is created for Branch PBX from Available box to Selected box.
- In the Default Destination section, select
the desired destination.
- In the Default Destination drop-down list, select Match Extension Range.
- In the extension range field, enter the extension range
of Headquarters PBX. In this
example, enter
1000-1200
.
- Click Save and Apply.
What to do next
Make a test call.
For example, extension user 2000 in the branch office dials 1000, the extension 1000 in headquarters will ring.