Switch Region

You can switch between different regions to view and manage region-specific data within your account. This topic describes how to switch from the current region to another directly on NovoOne Platform without logging in again.

Note:

Some configurations on NovoOne Platform are shared and synchronized across all regions, while others are region-specific and isolated. For region-specific data, you need to switch to the corresponding region to view and manage. The following table summarizes shared and region-specific data module.


Data type	Module	Reference
Shared data	Dashboard	Dashboard Overview Note: Region-based widgets on the dashboard display resource usage only within the current region. Cross-Region widgets on the dashboard allows you to view call details for different regions.
	Subscription	Check Your Subscription
	Account	Reseller Account Colleague Account
	System	System Settings Note: In this module, the uploaded custom system prompts are regionally isolated.
Region-specific data	Tenant	Tenant Overview
	SIP Trunk	SIP Trunk Overview
	Call History	Call History Overview
	Inventory	DID Number Overview IP Phone Overview
	Maintenance	View Operation Logs

Procedure

Log in to NovoOne Platform portal, click your account at the top-right corner.
Hover over the Region & Settings, and select the target region in the region list.
In the pop-up window, click Yes.

Result

You are automatically redirected to the target region URL.