View and Manage Recordings

This topic describes how to view and manage your call recordings on NovoOne Mobile Client.

Procedure

  1. At the bottom of NovoOne Mobile Client, tap the Recording tab.
  2. In the recording list, manage your call recordings as needed.
    Operation Instruction
    Play a call recording

    Listen to a recorded call to review what was discussed.

    1. Tap to play the recording.
    2. Optional: In the expanded panel, adjust the playback speed or audio output device as needed.
    View the transcript of a call recording
    Read the call content in text format for quick review.
    Note: This operation is available only if the system administrator has enabled the Call Transcription feature and granted you permission to use it.
    1. Tap the desired recording.
    2. In the expanded panel, tap .

      The transcribed text is displayed in the text box below the recording.
    Delete a call recording

    Remove unwanted recordings as needed.

    1. Swipe left on the desired recording.
    2. Tap to delete the recording.