Why can't I see CTI option?

If you don't see CTI option on Linkus Lite, you should check the following settings:

  • Check if the version of PBX server meets the following requirements:
    • Yeastar S50/S100/S300: or later
    • Yeastar K2 IPPBX: or later
    • Yeastar Cloud PBX: or later
  • Check if the login extensions on Linkus Lite and IP phone/analog phone are the same.
  • Check the status of IP phone/analog phone (if the phone is rebooting or resetting).