Why can't I see CTI option?
If you don't see CTI option on Linkus Lite, you should check the following settings:
- Check if the version of PBX server meets the following requirements:
- Yeastar S50/S100/S300: 30.13.0.30 or later
- Yeastar K2 IPPBX: 80.13.0.30 or later
- Yeastar Cloud PBX: 81.13.0.30 or later
- Check if the login extensions on Linkus Lite and IP phone/analog phone are the same.
- Check the status of IP phone/analog phone (if the phone is rebooting or resetting).