How to configure presence?

Presence overview

Presence feature is linked to the call forwarding settings and Linkus ring strategy.

Linkus provides five presence statuses:
  • Available
  • Away
  • Do Not Disturb
  • Lunch Break
  • Business Trip
Note: If the presence status is set to Do Not Disturb, you won't receive any calls.
Setting Description
Presence Information Enter the presence information.
Call Forwarding
Always All the calls will be forwarded regardless of the extension status.
No Answer Calls will be forwarded if the user doesn't answer the call.
When Busy Calls will be forwarded if the user is busy in a call.
Ring Strategy

Set the ring strategy of your Linkus Clients and IP phones.

Ring First When a call reaches the extension, which terminal will ring first.
Ring Secondly If the incoming call is not answered on the terminals that are selected as Ring First, the terminals that are selected as Ring Secondly will ring.

Linkus for PC

  1. Go to > Settings > Presence.
  2. On Presence page, configure presence status, call forwarding rules, and ring strategy.


Linkus for Mobile

  1. At the top-left corner, tap your account.
  2. In the Current Presence drop-down list, select a presence status, and configure presence information, call forwarding rules, and ring strategy.