Register a Visitor Screen

Register your Visitor Screens to Yeastar Workplace, so that visitors can check in to their visit schedules and submit visit requests on Visitor Screens.


Yeastar Workplace: Standard Plan or Pro Plan


  • You have purchased sufficient Visitor Licenses based on the number of Visitor Screens to be registered.

  • The visitor screen is powered on and connected to the Internet.

Step 1. Select the server and note down the SN

  1. On the screen of the Room Display, tap Advanced Settings.

  2. Select your server based on the version of your Yeastar Workplace, then tap Save.
    • For SaaS version: Select the same server as your Yeastar Workplace web portal.
      Tip: Go toYeastar Workplace login page, and check the server of your Yeastar Workplace in the top-right corner.

    • For On-Premise version: Select Custom Server and enter your domain name or the IP address of your server.
  3. Note down the Serial Number (SN) or Registration Code that is displayed on the screen.

Step 2. Register the Visitor Screen to Yeastar Workplace

  1. Log in to Yeastar Workplace admin portal, go to Device List.
  2. Click Add, and configure the following information.

    • Registration Code / SN: Enter the Registration Code or Serial Number of this device.

      If the Registration Code/SN is correct, the system automatically detects the device type.

    • Device Name: Specify a name to help you identify this device.

    • Bind to: Select a building to associate with this Visitor Screen.
  3. Click OK.


On the device list page, the device status shows , indicating that the Visitor Screen is registered to Yeastar Workplace.

The following features are achieved:
  • Any external parties can submit visit requests by scanning the QR Code on the Visitor Screen. After the visit request is approved, a visit schedule will be created, and an invitation letter will be sent to the visitor.

  • Visitors can use the invitation letter to check in to their visit schedules on Visitor Screens.

Related information

FAQ & Troubleshooting

Q: Why does the status shows ?

The status indicates the Visitor Screen failed to connect to Yeasatr Workplace.

Refer to the following corrective actions to fix this issue:
  • Ensure the Visitor Screen can access the Internet.

  • Ensure the server you selected for the Visitor Screen is the same as your Yeastar Workplace web portal.