Add a Rule to Restrict Outbound Calls

The PBX has a default rule to limit users to make maximum 5 outbound calls in 1 minute. You can add an Outbound Restriction rule to define how many outbound calls the extension users can make during a period of time.

  1. Go to Settings > PBX > Call Control > Outbound Restriction, click Add.
  2. On the configuration page, configure an outbound restriction rule according to your needs.

    • Name: Enter a name to help you identify it.
    • Time Limit: Set time period for limiting the number of outbound calls.
      • In the input box, enter a number.
      • In the drop-down list, select the time unit (minute / hour / day).
    • Number of Calls Limit: Set the number of outbound calls users can make within the specified time period.

      For example, to limit users making 50 outbound calls per day, set Time Limit to 1 day (enter 1 in the input box and select Day(s) in the drop-down list), and Number of Calls Limit to 50. If exceeds, the extension will be temporarily locked from making further outbound calls.

    • Member Extensions: Select extensions which will be restricted by the rule.
  3. Click Save and Apply.