How to Factory Reset VTech Phones

This guide takes VTech VSP735A running firmware 1.1.5.C as an example.

  1. Find the phone IP address.

    Press the Menu key when the phone is idle, navigate to Status > Network on the phone.

  2. Log in the phone web interface with your username and password.
    • username: admin
    • password: admin
  3. Go to SERVICING > Provisioning, click Reset.

  4. Click OK to reset the phone.

    The phone will be reset successfully after startup.

    CAUTION: Do not power off during phone startup.