How to Factory Reset Fanvil Phones

This guide takes Fanvil X5S running firmware 1.8.0 as an example.

  1. Find the phone IP address.

    Navigate to Menu > Status > Network on the phone.

  2. Log in the phone web interface with your username and password.
    • username: admin
    • password: admin
  3. Go to System > Configurations.

  4. Click Reset.

    A pop-up dialog prompts you whether to reset the phone.

  5. Click OK.

    The phone will be reset successfully after startup.

    CAUTION: Do not power off during phone startup.