How to Factory Reset Escene Phones

This guide takes Escene ES330 running firmware V4.5.0.2-11506 as an example.

  1. Find the phone IP address.

    Navigate to Menu > View Status on the phone.

  2. Log in the phone web interface with your username and password.
    • username: root
    • password: root
  3. Go to Phone Maintenance > Basic > Default Settings, click Reset to Factory Settings.

  4. Click Yes to reset the phone.

    The screen prompts you to reboot the phone.

  5. Click Reboot.

    The screen prompts you whether to reboot the phone.

  6. Click Yes to reboot the phone.

    The phone will be reset successfully after startup.

    CAUTION: Do not power off during phone startup.