Enable or Disable a Call Flow

Enable or disable a call flow to determine how incoming calls to the associated number are handled.

Enable a call flow

When a call flow is enabled, incoming calls to the call flow number or the associated DID number will be routed to the call flow.

To enable a call flow, perform the following operations.

  1. Log in to PBX web portal, go to Automation Workflow > Call Flow Designer.
  2. Enable the desired call flow.

    1. On the call flow list, turn on the switch of the desired call flow.
    2. In the pop-up window, click OK.

Disable a call flow

When a call flow is disabled, incoming calls to the call flow number or the associated DID number will be automatically disconnected.

To disable a call flow, perform the following operations.

  1. Log in to PBX web portal, go to Automation Workflow > Call Flow Designer.
  2. Disable the desired call flow.

    1. On the call flow list, turn off the switch of the desired call flow.
    2. In the pop-up window, click OK.