Set up Auto Answer for Linkus UC Clients

Requirements

Configure auto answer non-paging/intercom calls for Linkus UC Clients

1. Log in to PBX web portal, go to Extension and Trunk > Extension.
2. Click beside the desired extension, then go to the Linkus Clients tab.
3. Configure auto answer for the desired Linkus Client.

   

   1. Select the checkbox of Auto Answer.
   2. In the Auto Answer Delay Time(s) field, set the delay time in seconds that callers have to wait before automatically answering non-paging/intercom calls.

      The valid value is 0 - 60, and 0 indicates that incoming non-paging/intercom calls will be auto-answered immediately.

   3. Optional: Select the checkbox of Play Auto Answer Tone to alert the extension user with a beep tone when incoming non-paging/intercom calls are answered automatically.
4. Click Save.

   The setting will take effect on the extension user's Linkus Clients. When the extension user receives incoming non-paging/intercom call, it will be automatically answered according to the configured delay time.

   Note: Extension users can also change the settings on their own Linkus Clients and the updated settings will be automatically synchronized to the PBX. For more information, see the following topics:

   • Set up Auto Answer for Non-paging/intercom Calls (Linkus Mobile Client)
   • Set up Auto Answer for Non-paging/intercom Calls (Linkus Desktop Client)
   • Set up Auto Answer for Non-paging/intercom Calls ( Linkus Web Client)

Configure auto answer paging/intercom calls for Linkus UC Clients

1. Log in to PBX web portal, go to Extension and Trunk > Extension.
2. Click beside the desired extension, then go to the Linkus Clients tab.
3. Configure auto answer paging/intercom call for the desired Linkus Client.

   

   1. Select the checkbox of Auto Answer Paging/Intercom Call.
   2. Optional: Select the checkbox of Paging/Intercom Calls Barge In to auto answer incoming paging/intercom calls when the extension user is already on an active call.
   3. Optional: Select the checkbox of Play Auto Answer Tone to alert the extension user with a beep tone when incoming paging/intercom calls are answered automatically.
4. Click Save.

   The setting will take effect on the extension user's Linkus Clients. When the extension user receive the incoming paging/intercom call, it will be automatically answered.

   Note: Extension users can also change the settings on their own Linkus Clients and the updated settings will be automatically synchronized to the PBX. For more information, see the following topics:

   • Enable Auto Answer for Paging/Intercom Calls (Linkus Mobile Client)
   • Set up Auto Answer for Paging/Intercom Calls ( Linkus Desktop Client)
   • Set up Auto Answer for Paging/Intercom Calls ( Linkus Web Client)