View and Manage Colleague Extension's Calls

An authorized user can instantly see which colleague extension's ringing or on a call, view names and IDs of the other party, and manage calls with just a few clicks from Extensions panel. This topic describes how to view and manage colleague extension's calls.

Requirements

  • PBX Server: 37.16.0.25 or later
  • Extension: Your extension has been assigned the Allow Call Operations in the Extension Page permission.

Procedure

  1. Log in to Linkus Web Client.
  2. On the left navigation bar, click Extensions.

    The colleague extension that initiates a call or is on a call is marked with , and the colleague extension that receives an incoming call is marked with .

  3. Manage colleague extension's calls as needed.
    • For colleague extension that initiates a call, you can click the call status label, then choose to hang up the call.

    • For colleague extension that is on a call, you can click the call status label, then choose to transfer, park, monitor, or hang up the call.

    • For colleague extension that receives a call, you can click the call status label, then choose to redirect, pick up, or hang up the call.