Pause Active Directory Synchronization

If you want to prevent the synced data from being overwritten by the updates from Active Directory, you can temporarily put the sync on hold. This topic describes how to pause the sync of AD users, organizational units, and groups.

Pause synchronization of AD users

Procedure

1. Log in to PBX web portal, go to Integrations > Collaboration.
2. In the User Synchronization section, turn off the switch.

   

3. Click Save.
4. In the pop-up window, do as follows:

   

   1. If you want to delete the PBX extensions associated with the synced AD users, select the checkbox of Delete the PBX extensions in sync with the Users.
   2. Click Confirm to proceed.

Result

• The user synchronization is paused.
• The settings of User Synchronization remain and can not be edited.
• If you choose to retain the associated PBX extensions, you can NOT update the user information of the extensions, or delete the extensions.

Pause synchronization of AD organizational units

Procedure

1. Log in to PBX web portal, go to Integrations > Collaboration.
2. In the Organizational Unit Synchronization section, turn off the switch.

   

3. Click Save.
4. In the pop-up window, do as follows:

   

   1. If you want to delete the PBX organizations/extension groups associated with the synced AD organizational units, select the checkbox of Delete the PBX organizations/groups in sync with the Organizational Units.
   2. Click Confirm to proceed.

Result

• The organizational unit synchronization is paused.
• The settings of Organizational Unit Synchronization remain and can not be edited.
• If you choose to retain the associated organizations/extension groups, you can NOT update the information of the organizations/extension groups, or delete the organizations/extension groups.

Pause synchronization of AD groups

Procedure

1. Log in to PBX web portal, go to Integrations > Collaboration.
2. In the Group Synchronization section, turn off the switch.

   

3. Click Save.
4. In the pop-up window, do as follows:

   

   1. If you want to delete the PBX extension groups associated with the synced AD groups, select the checkbox of Delete the PBX extension groups in sync with the Groups.
   2. Click Confirm to proceed.

Result

• The group synchronization is paused.
• The settings of Group Synchronization remain and can not be edited.
• If you choose to retain the associated extension groups, you can NOT update the name and group member of the extension groups, or delete the extension groups.