AI Integration Overview
Yeastar P-Series Cloud Edition provides advanced speech and text processing capabilities powered by built-in artificial intelligence (AI), designed to enhance customer experience and improve users' work efficiency. This topic provides an overview of the supported AI-powered processing features.
For single extension's settings associated with these features, users can customize the resources and configurations directly from their Linkus Clients. These settings will be automatically synchronized between the PBX and the user’s Linkus Client.
AI Text-to-Speech
With AI Text-to-Speech, you can automatically convert text into lifelike audio files, and configure the resources as greetings, announcements, or other voice prompts, delivering more dynamic and personalized interactions for customers.
For more information, see AI Text-to-Speech Overview.
AI Transcription
- Voicemail Transcription
- AI Voicemail Transcription automatically converts messages delivered to user's voicemail into accurate, readable text. Eliminating the need to replay voicemail messages, users can efficiently view and manage voicemails as text, simplifying information access and follow-ups.
- Call Transcription
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AI Call Transcription automatically transcribes calls between two parties into readable texts in real time and generates summaries after calls end, helping users efficiently review call transcript, key points and to-do items.
For more information, see AI Transcription Overview.