Set up Speed Dial

This topic describes how to configure speed dial prefix and set up speed dial numbers on NovoOne Tenant portal.

(Optional) Step 1. Change speed dial prefix

Speed dial prefix is a feature code used to identify speed dial calls. Users need to dial it before the speed dial number when placing a call. The default prefix is *89, you can change it as needed.

  1. Log in to NovoOne Tenant portal, go to Call Features > Speed Dial.
  2. At the top of the list, click Prefix.

  3. In the pop-up window, change speed dial prefix as needed, then click Save.

Step 2. Add a speed dial number

Note: This section describes how to add speed dial numbers individually. You can add multiple speed dial numbers at once by importing them. For more information, see Import speed dial numbers.
  1. Log in to NovoOne Tenant portal, go to Call Features > Speed Dial.
  2. Click Add.
  3. In the pop-up window, configure the following settings, then click Save.

    Setting Description
    Speed Dial Number Set a short code for the phone number.
    Phone Number Enter the full phone number that the speed dial number maps to. This can be an internal or external number.
    Remark Enter a description of the speed dial number. This description is displayed on the outgoing call interface.

Result

Users can dial the speed dial prefix followed by the speed dial number to quickly call the corresponding phone number.