Ring Group Overview

Ring Group enables you to group multiple extensions under a virtual number and distribute incoming calls to the virtual number among group members , helping ensure that calls are not missed.

What is ring group?

Ring Group allows you to create a virtual number that groups multiple member extensions together. When a caller reaches the virtual number, the system rings member extensions according to the configured ring strategy.

How to set up ring group?

Add and configure a ring group.

How to use ring group?

Assign ring group as a destination for any features that support destination-routing, such as inbound routes and user presence.