One Touch Record
During a call, you can dial the One Touch Record feature code to start recording the call; dial the feature code again to stop the recording.
One Touch Record Feature Code
The default One Touch Record feature code is *1.
You can change the code via
.One Touch Record Prompt
By default, when a user dials *1 to record the call, the PBX will not play prompt to notify the other party that the call is being recorded.
To set One Touch Record prompt:
- Go to .
- In the One Touch Record Start Prompt field, select a custom prompt.
When an extension user dial *1 to record the call, PBX will play the prompt to the other party.
- In the One Touch Recording End Prompt field, select a custom prompt.
When an extension user dial *1 to stop recording the call, PBX will play the prompt to the other party.
- Click Save and Apply.