Migrate IP Phones in the Same Subnet

This topic describes how to migrate IP phones that are on the same subnet with Yeastar PBX, from 3CX to Yeastar P-Series Software Edition.

Procedure

Step 1. Gather the required information in 3CXStep 2. Reset and re-configure IP phonesStep 3. Add IP phones to Yeastar P-Series Software Edition

Step 1. Gather the required information in 3CX

  1. Log in to 3CX Management Portal, go to Phones to view the existing IP phones in 3CX.

  2. Note down the following information of each IP phone.

    • Extension number of the assigned user
    • MAC address of the IP phone

Step 2. Reset and re-configure IP phones

Before migrating IP phones to Yeastar P-Series Software Edition, you need to have your clients complete the following steps to prepare the IP phones for migration.

  1. Reset all the IP phones that need to be migrated.
  2. Re-configure network settings for IP phones to ensure they are in the same subnet as Yeastar P-Series Software Edition.

Step 3. Add IP phones to Yeastar P-Series Software Edition

  1. Log in to PBX Management Portal, go to Auto Provisioning > Phones.

    The IP phones detected by the PBX via PnP are displayed in the phone list.

  2. Click beside the IP phone.

  3. In the Assign Extension section, select the corresponding extension.

  4. Click Save.

Result

The IP phone will automatically reboot. Upon rebooting, the status shows , indicating the IP phone is successfully migrated to Yeastar P-Series Software Edition and assigned to the corresponding user.
Note: If your IP phones did not reboot automatically, you need to manually reboot the phone to make the configurations take effect.