Migrate IP Phones in Remote Network

This topic describes how to migrate IP phones that are in different network with Yeastar PBX, from 3CX to Yeastar P-Series Software Edition.

Procedure

Step 1. Gather the required information in 3CXStep 2. Reset and re-configure IP phonesStep 3. Set up remote SIP access on Yeastar PBXStep 4. Add IP phones to Yeastar P-Series Software EditionStep 5. Reboot the IP phone

Step 1. Gather the required information in 3CX

  1. Log in to 3CX Management Portal, go to Phones to view the existing IP phones in 3CX.

  2. Note down the following information of each IP phone.

    • Extension number of the associated user
    • Vendor, Model, and MAC address of the IP phone

Step 2. Reset and re-configure IP phones

Before migrating IP phones to Yeastar P-Series Software Edition, you need to have your clients complete the following steps to prepare the IP phones for migration.
  1. Reset all the IP phones that need to be migrated.

    For instructions on resetting the IP phone, refer to the phone's user manual or contact the phone's manufacturer for assistance.

  2. Re-configure network settings for IP phones to ensure they can connect to internet.

Step 3. Set up remote SIP access on Yeastar PBX

  1. Log in to Yeastar Management Portal.
  2. Go to System > Network > Yeastar FQDN.

  3. In the Features > SIP Access section, enable remote SIP access feature and grant usage permissions to users who needs to bind IP phones.

    1. In the Status drop-down list, select Enabled.
    2. In the Access Type drop-down list, select the account access restriction type.
      • Allowed Account: Only the selected accounts can get access to the service.
      • Restricted Account: All accounts except for the selected accounts can get access to the service.
    3. Select the desired accounts from the Available box to the Selected box.
  4. Click Save and Apply.

Step 4. Add IP phones to Yeastar P-Series Software Edition

  1. Log in to Yeastar Management Portal.
  2. Go to Auto Provisioning > Phones, and click Add > Add.

  3. In the IP Phone section, enter the following phone information according to the gathered information.

    • Vendor: Select the corresponding vendor.
    • Model: Select the phone model.
    • MAC Address: Enter the MAC address of the IP phone.
  4. In the Options section, configure the following settings.
    1. In the Template drop-down list, select a desired template.
    2. In the Provisioning Methoddrop-down list, select RPS FQDN (Remote).

      A provisioning link is automatically generated and displayed in the Provisioning Link field.

    3. Unselect the Authentication for the First-time Auto Provisioning checkbox.
  5. In the Assign Extension section, select the corresponding extension.

  6. Click Save.

Step 5. Reboot the IP phone

Have your clients reboot the IP phones.

Upon rebooting, the status shows , indicating the IP phone is successfully added to Yeastar P-Series Software Edition and assigned to the corresponding user.