Migrate IP Phones to Yeastar P-Series Cloud Edition

This topic describes how to migrate IP phones from 3CX to Yeastar P-Series Cloud Edition.

Procedure

Step 1. Gather the required information in 3CXStep 2. Reset and re-configure IP phonesStep 3. Add IP phones to Yeastar P-Series Cloud EditionStep 4. Reboot the IP phone

Step 1. Gather the required information in 3CX

  1. Log in to 3CX Management Portal, go to Phones to view the existing IP phones in 3CX.

  2. Note down the following information of each IP phone.

    • Extension number of the associated user
    • Vendor, Model, and MAC address of the IP phone

Step 2. Reset and re-configure IP phones

Before migrating IP phones to Yeastar P-Series Cloud Edition, you need to have your clients complete the following steps to prepare the IP phones for migration.
  1. Reset all the IP phones that need to be migrated.

    For instructions on resetting the IP phone, refer to the phone's user manual or contact the phone's manufacturer for assistance.

  2. Re-configure network settings for IP phones to ensure they can connect to internet.

Step 3. Add IP phones to Yeastar P-Series Cloud Edition

  1. Log in to Yeastar Management Portal.
  2. Go to Auto Provisioning > Phones, and click Add > Add.

  3. In the IP Phone section, enter the following phone information according to the gathered information.

    • Vendor: Select the corresponding vendor.
    • Model: Select the phone model.
    • MAC Address: Enter the MAC address of the IP phone.
  4. In the Options section, configure the following:

    1. In the Template drop-down list, select a desired template.
    2. Unselect the Authentication for the First-time Auto Provisioning checkbox.
  5. In the Assign Extension section, select the corresponding extension.

  6. Click Save.

Step 4. Reboot the IP phone

Have your clients reboot their IP phones.

Upon rebooting, the status shows , indicating the IP phone is successfully added to Yeastar P-Series Cloud Edition and associated with the corresponding user.