Manage Personal Voicemail Greetings
This topic describes how you can manage an extension user's personal greeting, including playing, downloading, and deleting greetings.
Play a personal greeting
To check the uploaded greetings or recorded greetings, you can play the greeting on a phone or on web.
- Log in to PBX web portal, go to , edit the desired extension.
- Click Voicemail tab.
- In the Voicemail Greeting section, click Greeting Management.
- Select a greeting that you want to play, click .
- In the pop-up window, choose how to play the greeting:
- Play on Web: Click to play the greeting on the web directly.
- Play to Extension: Play the greeting on a
phone.
- Select an extension, and click
Play.
The system places a call to the extension.
- Pick up the call to listen to the greeting on the phone.
- Select an extension, and click
Play.
Download a personal greeting
- Log in to PBX web portal, go to , edit the desired extension.
- Click Voicemail tab.
- In the Voicemail Greeting section, click Greeting Management.
- Select a greeting that you want to download, click .
Delete personal greetings
- Log in to PBX web portal, go to , edit the desired extension.
- Click Voicemail tab.
- In the Voicemail Greeting section, click Greeting Management.
- To delete a greeting, do the following:
- Click beside the greeting.
- Click OK and Apply.
- To delete greetings in bulk, do the following:
- Select the checkboxes of the greetings, click Delete.
- Click OK and Apply.