Change Chat Notification Settings

You can edit your chat notification settings, including notification sound and pop-up notification.

Enable or Disable Notification Sound for Linkus Chat

By default, Linkus Web Client plays a sound to notify you when a new message arrives. You can decide whether to enable the notification sound or not.

Procedure

  1. Log in to Linkus Web Client, go to Preferences > Features.
  2. In the Notifications section, select or unselect the checkbox of Play sound for new messages to enable or disable the notification sound.
  3. Click Save.

Enable or Disable Pop-up Notification for Linkus Chat

Enable pop-up notification for Linkus chat

When a new message arrives your extension, a pop-up notification can be displayed on Linkus Web Client and on your desktop to notify you. You can decide where to display a pop-up notification for new messages:
Enable pop-up notification on Linkus Web Client
To receive pop-up notifications for new messages while you are working on Linkus Web Client, follow the steps below.
  1. Log in to Linkus Web Client, go to Preferences > Features.
  2. In the Notifications section, select the checkbox of New message notifications.
  3. Click Save.

    A pop-up notification and a notification icon for new messages will be displayed while your are working on Linkus Web Client.

    Note: If you are working on Chat interface, a pop-up notification will NOT be displayed.

Enable pop-up notification on a web browser
To receive pop-up notifications when you are NOT active on Linkus Web Client page, make sure all the followings are ready:
Table 1.
Platform Requirements
Linkus Web Client
  • Stay logged in
  • New message notifications is enabled.
Web browser
Upon receiving a new message, you will see a pop-up notification as the following figure displayed at the bottom-right corner of your desktop.

Disable pop-up notification for Linkus chat

To avoid constant distraction by pop-up notifications, you can disable the notifications.

  1. Log in to Linkus Web Client, go to Preferences > Features.
  2. In the Notifications section, unselect the checkbox of New message notifications.
  3. Click Save.

    Upon receiving a new message, you will NOT receive pop-up notifications from Linkus Web Client or web browser.