Download Fax Data

You can download both fax logs and their associated fax files, or download individual fax file as needed.

Download fax logs and the associated fax files

  1. Log in to PBX web portal, go to Integrations > Fax > Fax Logs.
  2. Optional: At the top of the list, set filters to locate the fax logs that you want to download.

    Item Description
    Fax Direction Select Send or Receive to filter sent or received faxes.
    Time Specify a time range to filter faxes sent or received within the period.
    From Enter the sender's fax number in E.164 format.
    To Enter the recipient's fax number in E.164 format.
    Note: For scheduled outbound faxes with multiple recipients, only the first number displayed in the list will be searched.
    Sender Extension Enter extension number or extension name to filter faxes sent by a specific user.
  3. Select the checkboxes of the fax logs that you want to download, then click Download.

    The fax data is downloaded as a .zip file, which includes a .csv file with log details and one or more .pdf files for the fax documents.

Download individual fax files

  1. Log in to PBX web portal, go to Integrations > Fax > Fax Logs.
  2. Optional: At the top of the list, set filters to locate the log associated with the fax file that you want to download.

    Item Description
    Fax Direction Select Send or Receive to filter sent or received faxes.
    Time Specify a time range to filter faxes sent or received within the period.
    From Enter the sender's fax number in E.164 format.
    To Enter the recipient's fax number in E.164 format.
    Note: For scheduled outbound faxes with multiple recipients, only the first number displayed in the list will be searched.
    Sender Extension Enter extension number or extension name to filter faxes sent by a specific user.
  3. Click beside a desired fax log.

    The fax file is downloaded as a .pdf file.