(30026) Agent Ringing Timeout

When a queue agent missed a call due to ringing timeout, the PBX will send an event report to the third-party application.

Report parameters

Table 1.
Parameter Type Description
type Integer Event ID.
msg Object<Detailed_Info> The detailed information.
Table 2.
Parameter Type Description
queue_number String Queue number.
agent_number String Agent's extension number.
caller_number String Caller number.
call_id String The unique ID of the call.

Report example

  "type": 30026,
  "msg": {
    "queue_number": "6402",
    "agent_number": "2010",
    "caller_number": "5503301",
    "call_id": "1713151497.32"