Delete Faxes

All the inbound and outbound faxes through Yeastar P-Series PBX System are organized in one location for central management. If you don't need specific faxes, you can delete them as needed.

Introduction

Both administrator and extension users can delete faxes.
  • As an administrator, you can delete faxes from PBX web portal.

    Once deleted, the fax logs and associated fax files will no longer be accessible to extension users.

  • For extension users, as long as they are authorized to send or receive faxes, they can delete faxes from Linkus Desktop or Web Client.

    This deletion only removes the record from Linkus, the fax files still exist in the system.

The following instructions describe how administrator can delete faxes from PBX web portal. For more information about how extension users can proceed from their Linkus clients, see Delete Faxes from Linkus Desktop Client and Delete Faxes from Linkus Web Client.

Procedure

  1. Log in to PBX web portal, go to Integrations > Fax > Fax Logs.
  2. Optional: At the top of the list, set filters to locate the faxes that you want to delete.

    Item Description
    Fax Direction Select Send or Receive to filter sent or received faxes.
    Time Specify a time range to filter faxes sent or received within the period.
    From Enter the sender's fax number in E.164 format.
    To Enter the recipient's fax number in E.164 format.
    Note: For scheduled outbound faxes with multiple recipients, only the first number displayed in the list will be searched.
    Sender Extension Enter extension number or extension name to filter faxes sent by a specific user.
  3. Delete faxes as needed.
    Scenario Description
    Delete a fax

    1. On the right of the desired fax log, click .
    2. In the pop-up window, click OK.
    Delete multiple faxes

    1. Select the checkboxes of the desired fax logs, click Delete.
    2. In the pop-up window, click OK.

Result

The fax logs and the associated fax files are removed from PBX and extension users' Linkus clients.