Access Queue Panel

This topic describes how a queue agent can access Queue Panel on Linkus Web Client.

Requirements

To access and use the Queue Panel on Linkus Web Client, make sure your web browser meet the following requirements.

Web Browser Version
Google Chrome (recommended) Chrome 87 or later
Microsoft Edge Edge 87 or later
Opera Opera 72 or later

Procedure

  1. Log in to Linkus Web Client.
    Tip: If you have received a Linkus welcome email, you can click the login link for Linkus Web Client to quickly log in.
    1. Launch your web browser, enter theIP address of Linkus Web Client, press Enter.
    2. Enter your username and password, click LOG IN.
      • Username: Email address.
      • Password: Extension User Password.
  2. Go to Call Center Console > Queue Panel.