Firmware Dependency Reference

• Get System Info: Query system information, such as device name, product model, firmware version, etc.
• Get System Capacity: Query system capacity, including the total and used number of extensions and concurrent calls.
• Get Extension Info: Query extension information, including extension number, extension name, email address, and mobile number.
• Get Company Contact Info: Query company contacts information, such as contact name, phone number, email address, etc.

• For Prompt and User Input components, when Text-to-Speech (TTS) is configured as the prompt, these components support customization of response timeout destination.

  You can enable TTS Response Timeout option and add subsequent component to the TTS Response Timeout branch to define the timeout destination.

• For Transfer component, added support for transferring calls to an IVR or a feature code.
• For Email Sender component, it is now available as a standalone component (without depending on Developer component) and supports configuring expressions in the email subject and content.
• For Database Access and HTTP Requestcomponents, they are now available as standalone components (without depending on Developer component) and supports customization of component timeout destination.
• For Set Agent Status component, added support for logging agent in to the last queue.

You can enter static text along with placeholders that reference variables to dynamically compose the text. The system will convert it into speech and play to callers.

• $Prompt{index}.ttsResult
• $Menu{index}.ttsResult
• $UserInput{index}.ttsResult
• $Record{index}.ttsResult
• $DialByNumber{index}.ttsResult
• $Transfer{index}.ttsResult

• JSON_GET_STRING
• JSON_GET_INTEGER
• JSON_GET_OBJECT