Start a Messaging Session with a Customer
If you need to send customers messages for notifications, marketing campaigns or other purposes, you can proactively start a messaging session.
Note: You can only proactively start a messaging session via SMS
messaging channel.
Requirements
- PBX Server
- Contact system administrator to make sure that PBX server meets the following requirements:
- Linkus Mobile Client
- Make sure that the version of your Linkus Mobile Client meets the following
requirements:
- Linkus iOS Client: Version 5.7.3 or later
- Linkus Android Client: Version 5.7.4 or later
Procedure
- On Linkus Mobile Client, go to .
- At the top-right corner, tap .
- In the drop-down menu, select Create SMS Session.
- Select sender and recipient.
- In the Sender drop-down list, select the channel number for sending messages.
- In the Recipient drop-down list, select a country/region code, then enter the recipient number.
- At the top-right corner, tap Create.