Release a User from a Provisioned IP Phone

When a user doesn't need the phone that is currently bound with him/her, you can release the user from the phone. This topic describes how to release a user from a provisioned IP phone on NovoOne Tenant.

Procedure

  1. Log in to NovoOne Tenant portal.
  2. Release the user from previous phone.
    1. Go to Users > Users, and click beside the desired user.
    2. Under the Phone tab, complete the following settings.

      1. Click the tab of unused phone.
      2. Click Release from phone.
      3. In pop-up window, click OK.
    3. Click Save.

      The user is released from the phone.

  3. Reprovision the phone to de-register the user.
    1. Go to Inventory > IP Phones.
    2. Click beside the phone from which you want to release the user.
    3. In the pop-up window, click OK.