Add a Windows Network Drive

The Network Drive feature is used to extend storage space. You can store voicemails, CDR, recordings, logs and backup files to a network drive. In this topic, we introduce how to add a shared folder on Windows 10 and mount the shared folder to Yeastar K2 IPPBX.

Configuration Example

  1. Create a shared folder in Windows 10 PC.
    Note: Make sure that the computer is always in service, or PBX cannot add files to the shared folder.
    1. Create a folder on the computer, and give a name to the folder.
    2. Right click the folder, select Properties > Sharing.
    3. Click Share..., configure the Share properties.

      Share the folder to Everyone, set the Permission Level to Read/Write, then click Share.

    4. Click Advanced Sharing..., configure advanced Share properties.

      Select the checkbox of Share this folder, allow all the permissions, then click OK.

  2. Turn off Windows Defender Firewall to ensure that PBX can access the Windows computer.
    1. Go to Control Panel > Windows Defender Firewall.
    2. Click Turn Windows Defender Firewall on or off.

    3. Select Turn off Windows Defender Firewall (not recommended).

    4. Click OK.
  3. Mount the shared folder to PBX.
    1. Log in the PBX web interface, go to Settings > System > Storage > Preference, click Add Network Drive.
    2. In the Add Network Drive dialog box, configure the following settings.

    3. Click Save.
    If the configurations are correct, you can see the network drive in the Storage Device list.

Network Drive FAQ

  1. How to check the user name that is used to access the shared folder?
    1. On the Windows PC where the shared folder is created, press WIN + R key to open the Run Window.

    2. Enter cmd and click OK.

      The user name is displayed on the Command Prompt.

  2. How to configure Network Drive if no password is set on the Windows PC?
    • We recommend that you set a password on the Windows PC.

      Enter the access password on PBX when you configure the Network Drive, then try to mount the network drive again.

    • If you want to leave the blank password on the Windows PC, configure the following settings, and try to mount the network drive again.
      • On the Windows PC, select Turn off password protected sharing (Path: Control Panel > Network and Sharing Center > Advanced sharing settings).

      • On the Network Drive configuration page, leave the Username and Password blank.