'Customer Satisfaction Survey Result' Report

Once the DTMF pressed is collected from callers, API will send the customer satisfaction survey result to the client automatically.

Report Parameters

Name Type Description
action String Customer satisfaction survey.
surveyresult String The result of the customer satisfaction survey. (the DTMF key pressed by the caller)
callid String A unique identifier of the call.
sn String The PBX's serial number.

Report Example

POST / HTTP/1.1
User-Agent: WebAPI

Content-Type: application/json
Accept: application/json

{
    "action": "satisfaction",
    "surveyresult": "2",
    "callid": "1547396435.415",
    "sn": "369362089179"
}