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Admin Guide
Admin Guide for Yeastar Cloud PBX.
Maintenance
Maintenance gives you access to upgrade PBX firmware, check logs and troubleshooting.
Troubleshooting
Yeastar Cloud PBXEthernet Capture Tool, IP Ping, and Traceroute can be used to debug and capture packets.
Ping IP Address
A ping utility sends test messages from the local client to a remote target over the TCP/IP network connection. You can use IP Ping tool to test if the PBX can access the target IP address.

Ping IP Address

A ping utility sends test messages from the local client to a remote target over the TCP/IP network connection. You can use IP Ping tool to test if the PBX can access the target IP address.

Go to Maintenance > Troubleshooting > IP Ping.
In the Host field, enter the target domain name or IP address.
Click Start and check the result.
Click Stop to stop ping.