Make Outbound Calls

Outbound routes are used to specify what numbers are allowed to go out a particular route. When a call is placed, the actual number dialed by the user is compared with the dial patterns in each route (from highest to lowest priority) until a match is found. If no match is found, the call fails. If the number dialed matches a pattern in more than one route, only the rules with the highest priority in the route are used.

About this task

The default outbound route (with dial pattern X.) on the PBX will allow any outgoing numbers. You can make outbound calls as you usually do on your phone.

Procedure

  1. Go to Settings > PBX > Call Control > Outbound Routes.
  2. Click to edit the default inbound route.
  3. In the Member Trunks field, double click the desired trunk in the Available box, the trunk will appear in Selected box.
    The users can only use the selected trunk to make outbound calls through this route.
  4. In the Member Extensions field, double click the desired extensions in the Available box, the extensions will appear on Selected box.
    Only the selected extension users can make outbound calls through this route.
  5. Click Save and Apply.

Results

Now, the selected extension users can make outbound calls through this route.