Manage Two-Factor Authentication

This topic describes how to manage the two-factor authentication feature, including removing trusted devices, changing authentication method, and disabling the two-factor authentication feature.

Remove a trusted device

In case you lost access to a trusted device, you can remove it from the list if necessary.

  1. Log in to Yeastar Partner Portal, click your account at the top-right corner.
  2. Go tto Change Password & Security > Security.

    The trusted devices are displayed in the Trusted Device List section.

  3. Click beside the device that you want to move.
  4. In the pop-up window, click Delete.

Change two-factor authentication method

  1. Log in to Yeastar Partner Portal, click your account at the top-right corner.
  2. Go to Change Password & Security > Security.
  3. Select the desired method, then complete the follow-up settings accordingly.

Disable two-factor authentication

Disable two-factor authentication for your account
You can disable two-factor authentication for your account at any time.
  1. Log in to Yeastar Partner Portal.
  2. Turn off the switch of Two-factor Authentication, then click Save.

  3. In the pop-up window, click Confirm.

    The webpage prompts a message "2FA has been disabled.", which means that you have successfully disabled two-factor authentication.

Disable two-factor authentication for your colleagues or customers
If your colleagues or customers lost access to their two-factor authentication (e.g. they lost their authenticator device or could not receive authentication code via email), you can disable the two-factor authentication for their accounts, so that they can directly log in with username and password.
  1. Log in to Yeastar Partner Portal, go to User > Partners/Colleagues.
  2. Click beside the desired account.
  3. In the Two-factor Authentication drop-down list, select Disabled.

  4. Click Save.

    The two-factor authentication of the user's account is disabled.