Enable or Disable a Call Flow

Enable or disable a call flow to determine how incoming calls to the associated number are handled.

Enable a call flow

When a call flow is enabled, incoming calls to the call flow number or the associated DID number will be routed to the call flow.

To enable a call flow, perform the following operations.

  1. Log in to PBX web portal, go to Call Flow Designer.
  2. Enable the desired call flow.

    1. On the call flow list, turn on the switch of the desired call flow.
    2. In the pop-up window, click OK.

Disable a call flow

When a call flow is disabled, incoming calls to the call flow number or the associated DID number will be automatically disconnected.

To disable a call flow, perform the following operations.

  1. Log in to PBX web portal, go to Call Flow Designer.
  2. Disable the desired call flow.

    1. On the call flow list, turn off the switch of the desired call flow.
    2. In the pop-up window, click OK.