Manage Two-Factor Authentication

This topic describes how to manage the Two-Factor Authentication (2FA) feature, including removing trusted devices, changing authentication method, and disabling the 2FA feature.

Remove a trusted device

In case you lost access to a trusted device, you can remove it from the list if necessary.

  1. Log in to NovoOne Web Client, click your account at the top-right corner, then go to Change Password & Security > Two-Factor Authentication.

  2. In the Trusted devices section, click beside the device that you want to remove.
  3. In the pop-up prompt, click Confirm.

Disable two-factor authentication

You can disable 2FA for your account at any time.

  1. Log in to NovoOne Web Client, click your account at the top-right corner, then go to Change Password & Security > Two-Factor Authentication.

  2. Unselect the checkbox of Two-factor Authentication.
  3. In the pop-up window, enter your account password and click Confirm to verify your operation.

    The webpage prompts a message "2FA disabled", indicating that 2FA has been successfully turned off.