Add a Rule to Restrict Outbound Calls

The PBX has a default rule to limit users to make maximum 5 outbound calls in 1 minute. You can add an Outbound Restriction rule to define how many outbound calls the extension users can make during a period of time.

  1. Go to Settings > PBX > Call Control > Outbound Restriction, click Add.
  2. On the configuration page, configure an outbound restriction rule according to your needs.

    • Name: Enter a name to help you identify it.
    • Time Limit(min): Set time in minutes to limit the number of outbound calls during the time period.
    • Number of Calls Limit: Set the number of outbound calls during the specified time period. For example, set Time Limit(min) to 5, Number of Calls Limit to 10. It means if the selected extension users make outbound calls over 10 times in 5 minutes, the extension(s) will be locked and can not make outbound calls.
    • Member Extensions: Select extensions which will be restricted by the rule.
  3. Click Save and Apply.