Distinguish Inbound Calls by Ring Tones

Distinctive ring tone distinguishes calls from different inbound routes. You can set distinctive ring tone on different inbound routes. When a user hears the ring tone of the incoming call, he/she may notice the intention of the incoming call.

About this task

Note: This feature needs support from the IP phones. We take Yealink phone as an example.


  1. Log in the phone web page, go to Settings > Ring, select a ringtone and set the name.
  2. Click Confirm to save the settings.
  3. Log in PBX web page, go to Settings > PBX > Call Control > Inbound Routes, select an inbound route to edit.
  4. Enter the ringtone name in the Distinctive Ringtone field.
  5. Click Save and Apply.


When a call comes through the inbound route, the phone will play the Ring3.wav file.