Distinguish Inbound Calls by Ring Tones

Distinctive ringtone distinguishes calls from different inbound routes. You can set distinctive ringtones on different inbound routes. When a user hears the ringtone of an incoming call, he/she may notice the intention of the call.

Note: Distinctive Ringtone feature needs support from the IP phones. We take Yealink phone as an example.
  1. Log in the phone web interface, go to Settings > Ring, select a ringtone and set the name.
    1. In the Internal Ringer Text field, enter the ringtone name.
    2. In the Internal Ringer File drop-down list, select a ringtone file.
    3. Click Confirm to save the settings.
  2. Log in the PBX web interface, go to Settings > PBX > Call Control > Inbound Routes, select an inbound route to edit.
    1. In the Distinctive Ringtone field, enter the ringtone name that is configured on IP phone.
    2. Click Save and Apply.
When a call comes through the inbound route, the phone will play corresponding ringtone.