Pause an Agent
Pause an agent's service in a queue. After an agent is paused, the agent would not receive calls from the queue.
Request URL
{base_url}/{api_path}/queue/pause_agent?token={token}
Request parameters
Parameter | Required | Type | Description |
---|---|---|---|
queuenumber | Yes | Integer | Queue number. |
extnumber | Yes | Integer | Dynamic agent's number. |
Response parameters
Parameter | Type | Description |
---|---|---|
status | String | Request result.
|
Examples
Request example
Pause the service of agent 1000 in queue 6700.
POST /api/v2.0.0/queue/pause_agent?token=1e3b3ebb6a974cb42ed31de5413df52d HTTP/1.1 Content-Type:application/json; charset=utf-8 Host: 192.168.5.150 { "queuenumber": "6700", "extnumber": "1000" }
HTTP/1.1 200 OK Server: Boa/0.94.14rc21 Accept-Ranges: bytes Connection: close Content-Type: application/json Access-control-allow-origin: * Access-control-allow-methods: GET, POST, OPTIONS, PUT, DELETE { "status": "Success" }